Privacy Statement

How we use your information

This privacy notice provides information about the ways in which the Communications Workers’ Union (CWU) collects, stores, shares or keeps personal information provided to us.

Using our website:

Our website ( utilises Cookies. The purpose of the Cookies is solely to assist the CWU in redesigning our website to ensure we provide relevant information in an easily accessible format. Please see below for our Cookie Policy.

Calling our Reception:

The CWU does not collect Calling Landline Identification (CIL) or any other information on the origins of a call. We do not record or retain phone conversations.

Emailing us:

Any emails sent to us are recorded and forwarded to the relevant section. The sender’s email address will remain visible to all staff tasked with dealing with the query. Please be aware that it is the sender’s responsibility to ensure that the content of their emails is within the bounds of the law. Unsolicited material of a criminal nature will be reported to the relevant authorities and blocked.

Cookie Policy

What is a cookie

A cookie is a small piece of data that may be stored on your computer or mobile device. It allows a website “remember” your actions or preferences over a length of time.

Further information on cookies can be found here

How are they used on this site

This site uses 2 different types of cookie:

Session Cookies
Persistent Cookies

Session Cookies are temporary cookies that are not stored on your computer or mobile device. They are used as part of the registration process for financial security purposes. A session cookie is also used to remember your language preference when viewing the site. These session cookies are erased when you close your browser, or after 20 minutes of inactivity.

Persistent cookies are those placed on your computer or mobile device for a pre-determined length of time when you visit this site. This site only places cookies that are specific to this site.

Changes to our Privacy Statement:

This is a live document, under regular review. This policy was last updated in May 2018.

How to contact us:

If you require further information regarding our Privacy Statement, you can contact us at or write to us at: Communications Workers’ Union, William Norton House, 575 North Circular Road, Dublin 1